Job Details

Healthcare Systems Support Specialist

Position Number: 6091736
Location: Moscow, ID
Position Type: Health and Medical Services

Healthcare Systems Support Specialist

Posting Number: SP004797P
Division/College: Student Affairs
Department: Student Benefits, Health & Wellness
Location: Moscow

Posting Context Statement:

Under the supervision of the EHR and Policy Manager, this position will assist the Student Health Services management team in providing operational support to clinical and administrative staff. They will also play a key role in developing new systems, tools, and processes to streamline and automate operations as the clinic continues to grow and attain new capabilities. They will be the primary point of contact for user support in healthcare systems, including the Electronic Health Record (EHR), and will exercise initiative in solving emergent problems, and developing job aids, workflows, and other system resources.

Position Overview:

This position is responsible for supporting daily Student Health Service operations by working collaboratively with staff to determine their needs and using technical and administrative expertise to develop solutions. They also assist with planning, implementation, and upkeep of new systems and processes and provide a critical line of communication between administrative and clinical staff.

Required Experience:

Two years performing administrative, office and/or technical support functions or related duties
Using computer software and applications for word processing, email, internet searches, and data organization

Required Education:

High School Diploma or equivalent

Required Other:

None

Additional Preferred:

Experience working in a healthcare setting and knowledge of medical terminology
Experience interpreting, applying and working within healthcare regulations such as the HIPAA of 1996 and FERPA, pertaining to the release of protected health information
Experience providing customer service and technical assistance
Experience using software for work management, process management, and process automation

Physical Requirements & Working Conditions:

None

Degree Requirement:
N/A: No degree requirement
FLSA Status: Non-Exempt
Employee Category: Classified
Pay Range: $22.00 per hour or higher depending on education and experience
Type of Appointment: _of_Appointment
FTE:

1.0

Full Time/Part Time: Full Time
Funding:
A visa sponsorship is available for the position listed in this vacancy: No
Posting Date: 03/19/2025
Closing Date:
Open Until Filled: Yes
Special Instructions to Applicants:

To be considered your "Letter of Qualification" must address each of the required qualifications. Additionally, please provide information in support of your application regarding the preferred qualifications as relevant.

For 1st consideration, please apply by April 2, 2025.

Applicant Resources: https://www.uidaho.edu/human-resources/careers/applicant-resources
Background Check Statement:

Applicants who are selected as final possible candidates must be able to pass a criminal background check.

To apply, visit https://uidaho.peopleadmin.com/postings/47769

The University of Idaho is an equal employment opportunity employer, including veterans and individuals with disabilities.