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University of Colorado Anschutz Medical Campus

Admin Assistant II, Healthcare Concierge
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Position Number: 4573682
Location: Aurora, CO
Position Type: Health and Medical Services

Admin Assistant II, Healthcare Concierge - 31105 University Staff

Description
University of Colorado Anschutz Medical Campus

Department: Dean's Office

Job Title: Admin Assistant II, Healthcare Concierge

Position #: 00814889 – Requisition #:00814889

Job Summary:	The Healthcare Concierge will be supporting 300+ faculty who office out of The Hub AHSB (Anschutz Health and Sciences Building) and The Cloud. The Hub AHSB is a new alternate workspace for faculty who are mostly clinical, and do not have an assigned office. This new modern space offers comfort, amenities, diverse workspace and regeneration/resiliency options, and innovative technology for individuals approved for assignment and access to this space. Open normally 24 hours a day, 7 days a week, through badge entry, The Hub AHSB offers reservable workspaces, telehealth offices, teleconferencing spaces, day-use lockers, cable television, sleep pod, soft seating, Wi-Fi connectivity, concierge service, IT support and more to meet the needs of busy faculty. Monday-Friday 7:30am-4:30pm (hours subject to change). The Cloud is a part-time shared workspace for computational/dry research faculty and staff who do not have an assigned office. This shared area provides reservable private offices and open workstations as well as huddle and conference options throughout. Key Responsibilities: Provide general office support including ordering supplies, calendar management, mail management, etc. Perform reception duties including answering incoming calls and greeting faculty members at the front desk Maintain phone lists and faculty information Schedule and organize offices and conference room spaces Complete functions related to mail, packages, and dry cleaning services Correspond with faculty by phone, email, and scheduling software Manage inventory electronically and liaise with current vendors Responsible for accounts payable for The Hub AHSB vendors Maintain and manage office and kitchen supply inventory and restock regularly Work with Facilities to ensure daily cleanliness of offices and common spaces Provide notary services (we will provide help with training and certification) Point of contact to answer general questions and facilitate/escalate urgent support requests of faculty to the appropriate support team and or manager
Work Location:	Onsite – this role is expected to work onsite and is located in Aurora, CO.
Why Join Us:	The University of Colorado Anschutz Medical Campus is a world-class medical destination at the forefront of transformative science, medicine, education and patient care. The campus encompasses the University of Colorado health professional schools, more than 60 centers and institutes, and two nationally ranked independent hospitals - UCHealth University of Colorado Hospital and Children's Hospital Colorado - that treat more than two million adult and pediatric patients each year. Innovative, interconnected and highly collaborative, the University of Colorado Anschutz Medical Campus delivers life-changing treatments, patient care and professional training and conducts world-renowned research fueled by over $650 million in research grants. For more information, visit www.cuanschutz.edu. The University of Colorado offers a comprehensive benefits package that includes health insurance, life insurance, retirement plans, tuition benefits, ECO pass, paid time off – vacation, sick, and holidays and more. To see what benefits are available, please visit: https://www.cu.edu/employee-services/benefits-wellness.
Diversity and Equity:	The University of Colorado Anschutz Medical Campus is committed to recruiting and supporting a diverse student body, faculty and administrative staff. The university strives to promote a culture of inclusiveness, respect, communication and understanding. We encourage applications from women, ethnic minorities, persons with disabilities, persons within the LGBTQ+ community and all veterans. The University of Colorado is committed to diversity and equality in education and employment.
Qualifications:	Minimum Qualifications: 2 years of experience in an administrative support position Applicants must meet minimum qualifications at the time of hire. Preferred Qualifications: 3 years of administrative support experience in an academic medical, healthcare or higher education setting Bachelor's degree from an accredited college or university Healthcare concierge experience Proficiency with computers and use of Microsoft Word, Excel, Outlook, and PowerPoint Knowledge, Skills and Abilities: Excellent customer service and interpersonal skills Ability to work in a busy, active environment, both independently and as part of a team Proficiency with computers and use of Microsoft Word, Excel, Outlook, and PowerPoint Professional written communication skills Excellent verbal communication skills Ability to troubleshoot minor technology issues before escalating to IT team/manager Ability to problem solve Effective time management and organization skills Ability to establish work priorities and handle multiple deadlines Ability to place routine orders for supplies and maintain daily/weekly inventories Strong organizational skills and attention to detail Ability to multi-task Ability to become certified notary within 14 days after hire
How to Apply:	For full consideration, please submit the following document(s): A letter of interest describing relevant job experiences as they relate to listed job qualifications and interest in the position Curriculum vitae / Resume Three to five professional references, including name, address, phone number (mobile number if appropriate), and email address Questions should be directed to: Kelley McHale, kelley.mchale@cuanschutz.edu
Screening of Applications Begins:	Immediately and continues until position is filled.
Anticipated Pay Range:	The starting salary range (or hiring range) for this position has been established as $37,920 - $43,992 The above salary range (or hiring range) represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting. This position may be eligible for overtime compensation, depending on the level. Your total compensation goes beyond the number on your paycheck. The University of Colorado provides generous leave, health plans and retirement contributions that add to your bottom line. Total Compensation Calculator: http://www.cu.edu/node/153125
ADA Statement:	The University will provide reasonable accommodations to applicants with disabilities throughout the employment application process. To request an accommodation pursuant to the Americans with Disabilities Act, please contact the Human Resources ADA Coordinator at hr.adacoordinator@cuanschutz.edu.
Background Check Statement:	The University of Colorado Anschutz Medical Campus is dedicated to ensuring a safe and secure environment for our faculty, staff, students and visitors. To assist in achieving that goal, we conduct background investigations for all prospective employees.
Vaccination Statement:	CU Anschutz strongly encourages vaccination against the COVID-19 virus and other vaccine preventable diseases. If you work, visit, or volunteer in healthcare facilities or clinics operated by our affiliated hospital or clinical partners or by CU Anschutz, you will be required to comply with the vaccination and medical surveillance policies of the facilities or clinics where you work, visit, or volunteer, respectively. In addition, if you work in certain research areas or perform certain safety sensitive job duties, you must enroll in the occupational health medical surveillance program.

Application Materials Required: Cover Letter, Resume/CV, List of References

Job Category: Administrative Support and Related

Primary Location: Aurora Department: U0001 -- DENVER & ANSCHUTZ MED CAMPUS - 20029 - SOM-DEAN DO ADMINISTRATION

Schedule: Full-time

Posting Date: Sep 27, 2023

Unposting Date: Ongoing Posting Contact Name: Kelley McHale Posting Contact Email: kelley.mchale@cuanschutz.edu Position Number: 00814889